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Summary of Jafrum Customer Service Calls

21 TOTAL CALLS
52% SUCCESSFUL CONNECTIONS
06:35 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Jafrum to Ask about:

Return/ Replace:

  • “Ask about return”
  • “Returned item. No refund yet.”

Cancellation:

  • “Cancelled my order without notification”

Shipping and Delivery:

  • “Wrong tracking number”

Other:

  • “Warranty”
  • “Size chart”
  • “For my money back and i didnt get my food”

About Jafrum

Top 5 Jafrum Services

Shipping Service

Top 5 Likes about Jafrum

Low prices

Top 5 Dislikes about Jafrum

Customer service, Product, Every encounter

Summary

Jafrum is a large online store of motorcycle gear and accessories. The company was founded in 2002. Its headquarters is based in Charlotte, North Carolina, United States of America. Jafrum offers a broad range of motorcycle helmets, boots, jackets, saddlebags, and riding gear. There is a large stock of accessories including motorcycle covers, battery chargers, cup holders, head wraps, motorcycle glasses, and many more. Jafrum provides the following payment options: Visa, MasterCard, American Express, Discover, and PayPal. The company accepts returns within 60 calendar days from the date of purchase. All Jafrum products come with a 2-year warranty. Jafrum business hours are as follows; Monday – Friday – 9 a.m. – 12 a.m and 2 p.m. – 4 p.m.

Jafrum reviews and complaints

Jafrum is ranked 188 out of 1533 in Equipment category

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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