Jafrum - Sent back chaps
As per request. They don't answer there phones. And never refunded money. They don't reply to our emails.
I received approval from Jafrum to return a grossly mis-sized jacket for full refund. It has been now 3 months since I returned the jacket, but they are still saying they never received the returned jacket, even though I provided the exact ship date, and included the...Read more
I didn't like
- Every encounter
I’ve been a long time customer of Jafrum, and I have seen this company go down the tubes in customer service. Three times now I have returned an item, at my expense, which is their return policy, meaning you pay return shipping. Twice I had to contact them after a...Read more
I didn't like
- Customer service
Ordered a bunch of items on Aug 22nd. Was expecting 2 to 5 days for delivery as per their website. Emailed them when I noticed no shipping was done, and was told that some items has to come from another location first. I finally received the order and the rain pants...Read more
Jafrum has misleading sales tactics. Their website always advertises one thing and then fails to deliver on everything else. They promise satisfaction but fail to deliver by selling low quality junk products. I received a set of saddlebags that were already bent out of...Read more
My problem with Jafrum lies in the fact that they're selling low quality products and won't stand behind it. They have all these ridiculous money back guarantees but in essence require you to pay shipping and their fees to send an item back. Their leather products...Read more
RE: Three Complaints against Jafrum International Inc.:(1) Unethical Stipulation for Initiation of My Wholesale Account(2) Extreme Difficulty in Contacting Jeannette by Telephone(3) Variation in Stipulation to Have Wholesale Account Activated Depending onthe Party...Read more
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